Frequently Asked Questions
Everything you need to know about your Fairtex Global gear.
How long does shipping take for international orders?
International shipping typically takes 7 to 14 business days depending on your location and customs processing times.
What is your return policy for combat sports equipment?
We offer a 30-day return policy for all unused gear in its original packaging. Please note that for hygiene reasons, items like mouthguards and handwraps cannot be returned once opened.
Are your products authentic Fairtex equipment?
Yes, Fairtex Global guarantees that all products sold on our platform are 100% authentic, sourced directly from the manufacturer in Thailand.
How do I choose the right glove size for training?
We recommend 10oz-12oz for bag work and mitts, while 14oz-16oz are standard for safe sparring. Please refer to our detailed size guide on the product page for weight-based recommendations.
Do you offer bulk discounts for gyms and martial arts schools?
Yes, we provide wholesale pricing for bulk orders. Please contact our sales team via the 'Wholesale' link at the bottom of the page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.